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  Public Ticket #218558
Visual composer probelms
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  • bridget started the conversation

    When I go to the edit text window, the content in the "visual" tab is not visible but I can see it when I go to "Text".

    The text is there in the "Visual" tab but it is  white and therefore invisible.  And the insert media button doesn't work -- it will open the media library and I can upload and insert the image, but the image doesn't appear in the content either under "visual" or "text".

    Plus I have no style editor on the "Visual" tab.

  • bridget replied

    I'm at a standstill here so I've tried to get the help of my web hosting company and this is what they are telling me (see below).  Is this a theme issue since it is a woocommerce-ready theme?

    ---

    Actually, I believe I found what is causing this. There is a query the the woocommerce plugin is running that is very long and is causing errors. If you scroll to the top of your error log you will see it.

    So the next step would to reach out to Woo with that error and let them know that it is causing that issue for your install. They should be able to resolve it.

    error log


    [Wed May 21 17:56:31 2014] [error] [client 108.95.139.91] LONG QUERY (1052 characters long generated in /nas/wp/www/cluster-2381/microfl/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-dashboard.php:86): SELECT SUM( order_item_meta.meta_value ) as qty, order_item_meta_2.meta_value as product_id\n\t\t\tFROM wp_posts as posts\n\t\t\tLEFT JOIN wp_term_relationships AS rel ON posts.ID=rel.object_ID\n\t\t\tLEFT JOIN wp_term_taxonomy AS tax USING( term_taxonomy_id )\n\t\t\tLEFT JOIN wp_terms AS term USING( term_id )\n\t\t\tLEFT JOIN wp_woocommerce_order_items AS order_items ON posts.ID = order_id\n\t\t\tLEFT JOIN wp_woocommerce_order_itemmeta AS order_item_meta ON order_items.order_item_id = order_item_meta.order_item_id\n\t\t\tLEFT JOIN wp_woocommerce_order_itemmeta AS order_item_meta_2 ON order_items.order_item_id = order_item_meta_2.order_item_id\n\t\t\tWHERE \tposts.post_type \t= 'shop_order'\n\t\t\tAND \tposts.post_status \t= 'publish'\n\t\t\tAND \ttax.taxonomy\t\t= 'shop_order_status'\n\t\t\tAND\t\tterm.slug\t\t\tIN ( 'completed','processing','on-hold' )\n\t\t\tAND \torder_item_meta.meta_key = '_qty'\n\t\t\tAND \torder_item_meta_2.meta_key = '_product_id'\n\t\t\tAND \tposts.post_date >= '2014-05-01'\n\t\t\tAND \tposts.post_date <= '2014-05-21 17:56:31'\n\t\t\tGROUP BY product_id\n\t\t\tORDER BY qty DESC\n\t\t\tLIMIT 1\n\t\t, referer: http://microfl.wpengine.com/wp-login.php?wpe-login=microfl
    [Wed May 21 19:16:29 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 19:18:24 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit
    [Wed May 21 19:19:45 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:22:19 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:22:48 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:24:32 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:27:20 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 19:28:05 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 19:28:41 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit
    [Wed May 21 19:29:39 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:32:25 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:33:36 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:40:35 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:41:21 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 19:53:21 2014] [error] [client 108.95.139.91] LONG QUERY (1052 characters long generated in /nas/wp/www/cluster-2381/microfl/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-dashboard.php:86): SELECT SUM( order_item_meta.meta_value ) as qty, order_item_meta_2.meta_value as product_id\n\t\t\tFROM wp_posts as posts\n\t\t\tLEFT JOIN wp_term_relationships AS rel ON posts.ID=rel.object_ID\n\t\t\tLEFT JOIN wp_term_taxonomy AS tax USING( term_taxonomy_id )\n\t\t\tLEFT JOIN wp_terms AS term USING( term_id )\n\t\t\tLEFT JOIN wp_woocommerce_order_items AS order_items ON posts.ID = order_id\n\t\t\tLEFT JOIN wp_woocommerce_order_itemmeta AS order_item_meta ON order_items.order_item_id = order_item_meta.order_item_id\n\t\t\tLEFT JOIN wp_woocommerce_order_itemmeta AS order_item_meta_2 ON order_items.order_item_id = order_item_meta_2.order_item_id\n\t\t\tWHERE \tposts.post_type \t= 'shop_order'\n\t\t\tAND \tposts.post_status \t= 'publish'\n\t\t\tAND \ttax.taxonomy\t\t= 'shop_order_status'\n\t\t\tAND\t\tterm.slug\t\t\tIN ( 'completed','processing','on-hold' )\n\t\t\tAND \torder_item_meta.meta_key = '_qty'\n\t\t\tAND \torder_item_meta_2.meta_key = '_product_id'\n\t\t\tAND \tposts.post_date >= '2014-05-01'\n\t\t\tAND \tposts.post_date <= '2014-05-21 19:53:21'\n\t\t\tGROUP BY product_id\n\t\t\tORDER BY qty DESC\n\t\t\tLIMIT 1\n\t\t, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 20:08:20 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 20:18:04 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 20:20:53 2014] [error] [client 66.162.212.19] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php
    [Wed May 21 20:21:46 2014] [error] [client 66.162.212.19] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 20:30:56 2014] [error] [client 66.162.212.19] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php
    [Wed May 21 20:31:05 2014] [error] [client 66.162.212.19] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 20:31:33 2014] [error] [client 66.162.212.19] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 20:32:23 2014] [error] [client 66.162.212.19] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 20:33:19 2014] [error] [client 66.162.212.19] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 20:35:00 2014] [error] [client 66.162.212.19] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 21:12:10 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 21:16:28 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit
    [Wed May 21 21:19:35 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 21:21:03 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit
    [Wed May 21 21:22:11 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 21:23:30 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 21:25:22 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 21:26:39 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 21:32:53 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 21:34:42 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 21:39:24 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit
    [Wed May 21 21:45:07 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/edit.php?post_type=page
    [Wed May 21 21:46:06 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit
    [Wed May 21 21:51:57 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1
    [Wed May 21 21:52:44 2014] [error] [client 108.95.139.91] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Array was modified by the user comparison function in /nas/wp/www/cluster-2381/microfl/wp-content/themes/salient/wpbakery/js_composer/composer/lib/mapper.php on line 110, referer: http://microfl.wpengine.com/wp-admin/post.php?post=61&action=edit&message=1


  • bridget replied

    the host company still thinks it a theme issue since I deactivated the woocommerce plugin, cleared the cache, and the issue still persists.

  •  8,839
    Tahir replied

    Hey Bridget!

    Since the warning are php i have reason to believe the server is using an older version of php. Also could you try updating wordpres to the latest version 3.9.1 and Salient to version 4.1 

    Thanks


    ThemeNectar Support Team 

  • Josh replied

    im having the same issue. Theme forrest only shows 3.0.5 version?????

  • Josh replied

    Ah ignore me I have updated with no problems at all. This theme is so awesome, thanks