After the upgrade my loveley Nectar buttons (i.e. the heart) are gone on my single posts (well actually everywhere) I have tried to toggle the settings for them in the Salient Dashboard but they wont show.
thank you for the reply and sorry for the wait as i had to verify everything that i did not have any caching onvolved.
I can now inform that there is no cache playing any tricks, even checked and restarted opcache. I did have some old entries in .htaccess for some unused cache setting which i deleted but still no luck aka Love ;)
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Hey Daniel, thanks for your patience with this ticket
Since v 10.5, the Social settings are now kept within the WordPress customizer. In order to get the older sharing styles to show (which make use of the Nectar Love), the "Style" needed to be set to "Determined by theme settings" as shown in the docs here: http://themenectar.com/docs/salient/salient-social-plugin/
You blog posts should be showing the love button again - can you let me know where else you're not seeing them?
After the upgrade my loveley Nectar buttons (i.e. the heart) are gone on my single posts (well actually everywhere) I have tried to toggle the settings for them in the Salient Dashboard but they wont show.
Hey Again,
Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and for WP Rocket use this guide : https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
Best
ThemeNectar Support Team
Hi,
thank you for the reply and sorry for the wait as i had to verify everything that i did not have any caching onvolved.
I can now inform that there is no cache playing any tricks, even checked and restarted opcache. I did have some old entries in .htaccess for some unused cache setting which i deleted but still no luck aka Love ;)
Hope you have a next step
/regards D
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
Escalated it to the developer so he may add in a response .
Best
ThemeNectar Support Team
Hey Daniel, thanks for your patience with this ticket
Since v 10.5, the Social settings are now kept within the WordPress customizer. In order to get the older sharing styles to show (which make use of the Nectar Love), the "Style" needed to be set to "Determined by theme settings" as shown in the docs here: http://themenectar.com/docs/salient/salient-social-plugin/
You blog posts should be showing the love button again - can you let me know where else you're not seeing them?
Cheers
Now this is strange...the buttons only show when someone is logged on. When i logout they are not visible for some reason
That sounds like it could be relating to caching. Have you tried to clear the cache from any caching plugins/services you have active yet?
#OMG it was. I implemented a new cach tjis week...forgot about :-)
Thanks...it works now!