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  Public Ticket #220386
Visual Composer / Edit Page Problem
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Comments

  •  5
    Philipp started the conversation

    Hello my favorite support team :-)

    As I finally found some time to continue working on my website, I am having a weird problem with Visual Composer within the "Edit Page" option now. (please see attached screenshot)

    Whenever I want to edit my "Home" - page, the Visual Composer is not properly showing up any more and no changes are possible. The only "error message" I get from the Visual Composer is the following:

    ----

    No content yet! You should add some...

    Your page layout was either created with a previous Visual Composer version or you have elements/text located outside of VC rows (which could have occured if you switched into the classic editor view to make changes). Visual Composer requires all content be contained within rows to render correctly.

    -----

    Weird is, that if i check the revisions of the mentioned page - everything seems to be there and if I head over to check another page, everything seems to work fine there.

    Also my index still works as usual:

    http://www.philippbenedikt.com/new/

    I already tried to re upload a clean wordpress and theme version - without any success :-/

    The only weird thing I could find out so far is, that if I mark the "invisible" code within the "text editor" of this page - some strange paragraph elements <p> show up that shouldn't be there. Removing all of the on the other hand - didn't really help. As soon as I want to save those changes - they are back again.

    Any guess where this behavior might come from?

    Thank you again,

    Philipp

  •   Philipp replied privately
  •  5
    Philipp replied

    I also just checked to whole Page Builder code that is stored for this item in the database. Everything seems to be there. No missing rows or anything.

  •  5
    Philipp replied

    Ok - looks like I now found the simplest fix of all :-D

    Just copied the whole Visual Composer code into a new page and everything is fine again.

    Everything working again now, I would still love to know how this could have happend at all?

  •  1,070
    ThemeNectar replied

    Hey!

    From the looks of that screenshot it would appear there was some javascript error on that page somehow - if you've sorted it through simply copying the content to a new page then it's kind of hard to say. If you ever encounter this again or still have the old page laying around i'd be glad to take a look and see what the scripting error is though :)

    Cheers

  • Ed replied

    I think I'm having some weird issue related to this...not sure. visual composer is not working properly when adding a text block:

    this is what it looks like with the text view: http://cl.ly/image/092x2L3Y1y2U

    visual view: http://cl.ly/image/2a0D1D1O0b1U

    This is the same block...you can't see the text....you also can't add images...very weird issue.

    thanks for the support.

    http://new.themovingarchitects.org


  •  8,839
    Tahir replied

    Hey Ed!

    Please try deactivating all Third-party plugins. Also your server security software might be causing these weird issues so please check with your hosting provider as well. 

    Thanks


    ThemeNectar Support Team