Could you please provide url so we can take a look. Also could you please make sure you have all the points covered in Section 3.1 "Troubleshooting Video Backgrounds" in the user guide : http://themenectar.com/docs/salient.pdf .
The issue was simply that you did not provide a webm for your video on the home page (a webm & mp4 are both needed) I've added a sample one and it now loads in normally.
Hello
The necter slider seem to have a little problem :
- When I add only one video, it works.
- When I add only photos, it works
But
- If I mix video and photos in slides, the slider is stuck with the loading boxes
- same issue if I put 2 video slides on the same nectar slider
Have an idea?
Thanks !
Hey Emilie!
Could you please provide url so we can take a look. Also could you please make sure you have all the points covered in Section 3.1 "Troubleshooting Video Backgrounds" in the user guide : http://themenectar.com/docs/salient.pdf .
Thanks
ThemeNectar Support Team
Hey!
The issue was simply that you did not provide a webm for your video on the home page (a webm & mp4 are both needed) I've added a sample one and it now loads in normally.
Cheers :)