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  Public Ticket #2209735
Salient WPBakey Page Builder
Closed

Comments

  • teymourbeydoun started the conversation

    Hello,

    The Salient WPBakery Page Builder editor is not working correctly. I am unable to edit my pages in WordPress. This has been happening for almost a week.

  •  8,992
    Tahir replied

    Hey Again,

    Please update to Salient Theme Version 11.0.1 and Salient WPBakery Page Builder 6.0.5 . 

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/

    Best.


    ThemeNectar Support Team 

  • teymourbeydoun replied

    Hello, I already had Salient Theme Version 11.0.1 and currently have the WPBakery Page Builder plugin at version 6.0.5

  •  8,992
    Tahir replied

    Did you disable the Gutenberg Editor ? .

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Best 


    ThemeNectar Support Team 

  •   teymourbeydoun replied privately
  •  8,992
    Tahir replied

    Hey Again,

    See screenshot : http://prntscr.com/pvbkqq for the Console Errors . 


    Try configuring this plugin and check : https://wordpress.org/plugins/really-simple-ssl/ . 

    Best


    ThemeNectar Support Team 

  •   teymourbeydoun replied privately
  •  8,992
    Tahir replied

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best


    ThemeNectar Support Team 

  • teymourbeydoun replied

    Thank you, I have identified the plugin which was causing all the trouble: Autoptimize version 2.5.1