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  Public Ticket #2221311
Heavy Spamming Issue
Closed

Comments

  • CinimageStudios started the conversation

    HI, 

    Ever since we have implemented our site on Salient theme , we have been facing one problem or the other. 

    The site www.cinimage.org is currently compromised with continuous Malware Attacks, to an extent the Contact Form  7 Plug in has failed with an Exceeded Email Limit error. 

    Also I notice an unauthorized Admin Account that has been there on Salient for a long time now with posts that are from, as old as year 2013 Please find the attachments here 

    We are regretting the idea of using Salient Theme with so much of opportunity loss that we are facing, as none of our marketing campaigns on Adwords and other tools are fetching any leads. 

    We insist you look into this matter immediately!!

    Arun


  •  8,992
    Tahir replied

    Hey,

    Unfortunately this has nothing to do with the Salient Theme . Please check your hosting environment as its likely compromised. This might help: http://wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/ 

    Best


    ThemeNectar Support Team