I'm wondering if you might be able to explain what's going on with salient (or woo-commerce?) I've got products that have a set of images, sometimes they dont seem to load correctly, and I just get a blank box where the image should be, often refreshing the page can fix this, but I was wondering if you have any suggested fixes for this?
I've looked into the issue https://emeryallen.com/product/g4-3-0w-wafer/ and products seems to load correctly from my end. are you still experiencing the issue.? Most likely cause could be network speed issue which can happen if the image size is a bit heavy and network speed is abit slow leading to an increase in image loading time.
yeah they load correctly sometimes and other times not. Image sizes aren't that particularly large, I'll check on other networks, but I guess there isn't an easy fix to make this 100% consistent?
I checked, I did have it enabled, but disabled it, but it's still causing the issue occasionally. This page for example, the transformer image didn't show up then I refreshed the page then it did. If I back out and then come back to the page the image will show up. It's like the page finishes loading before the image is sometimes loaded..
Hi,
I'm wondering if you might be able to explain what's going on with salient (or woo-commerce?) I've got products that have a set of images, sometimes they dont seem to load correctly, and I just get a blank box where the image should be, often refreshing the page can fix this, but I was wondering if you have any suggested fixes for this?
Thanks
see attachments
Hi Paul,
I've looked into the issue https://emeryallen.com/product/g4-3-0w-wafer/ and products seems to load correctly from my end. are you still experiencing the issue.? Most likely cause could be network speed issue which can happen if the image size is a bit heavy and network speed is abit slow leading to an increase in image loading time.
Hope this helps.
Kind regards,
yeah they load correctly sometimes and other times not. Image sizes aren't that particularly large, I'll check on other networks, but I guess there isn't an easy fix to make this 100% consistent?
Hey Again,
Do you have Lazy Loading Option turned on in any of the Plugin settings as that would likely cause this issue ?.
Best
ThemeNectar Support Team
I checked, I did have it enabled, but disabled it, but it's still causing the issue occasionally. This page for example, the transformer image didn't show up then I refreshed the page then it did. If I back out and then come back to the page the image will show up. It's like the page finishes loading before the image is sometimes loaded..
https://emeryallen.com/product/zero-load-150w-transformer/
Hey Again,
Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and for WP Rocket use this guide : https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css m.
Best
ThemeNectar Support Team