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  Public Ticket #2235863
Youtube background videos not playing
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Comments

  •  1
    nifiction started the conversation

    I have been trying to add a background Youtube video to a test-page on my website, without success. On the test page I created a new row. I then went to "row settings" and chose the settings in the screenshot.

    Nothing is happening as soon as I save all settings and try to preview the page.

    I also read through a lot of tickets and added what is recommended in https://themenectar.ticksy.com//article/9066 to my htaccess file (at the very end).

    Help, please! 

     

  •  8,992
    Tahir replied

    Hey Again,

    Could you provide the page url where we can see the issue ? 

    Thanks



    ThemeNectar Support Team 

  •  1
    nifiction replied

    Hey there, 

    https://nilsdecker.com/9239-2/

    Thanks,

    Nils

  •  3,023
    Andrew replied

    Hi Nils,

    From the settings the video should show up. 

    Could you try and use the below video link instead of yours:

    https://www.youtube.com/watch?v=6oTurM7gESE
    

    If that works then consider using a video link with the same signature that is use the link that is in the browser address bar instead of as shortened sharing URL that redirects to the main.

    If that still does not work then give us temporary admin access - username password with admin privileges - we check this from the backend and try and get it working.

    Thanks. 

  •  1
    nifiction replied

    Hi Andrew,

    That indeed solved the problem. Seems a little counter-intuitive though that the link-shortened URL wouldn't work, don't you agree? More so if it's the official YT link-shortener. Might be something worth looking into for you guys. I especially wanted to start playing the video at, in this case, 4 seconds. 

    Anyway, thanks for your help,

    Nils

  •  8,992
    Tahir replied

    Unfortunately thats the WP Standard and cant be changed. Try using a Youtube Iframe embed if you want to play it at 4 seconds. 

    Best 


    ThemeNectar Support Team