This site is being hosted by the client, it has currently been restored to their old site (not the salient one) because the config file keeps removing itself, rendering the site unable to be seen.
The client's hosting company says that it is probably plugin that is doing it (after they have restored the site several times, only for the config file to remove itself again and again).
So I wanted to ask if you had reports of this sort of issue before with other Salient sites of if you had any advice with regards to this sort of behaviour?
But I did ask if you had seen this before on the Salient theme? Could you answer that for me first please? It may be useful to identify an area that is venerable. I need to identify where the problem lies, with the hosting, or our site build?
This site is being hosted by the client, it has currently been restored to their old site (not the salient one) because the config file keeps removing itself, rendering the site unable to be seen.
The client's hosting company says that it is probably plugin that is doing it (after they have restored the site several times, only for the config file to remove itself again and again).
So I wanted to ask if you had reports of this sort of issue before with other Salient sites of if you had any advice with regards to this sort of behaviour?
Kind regards
Nik
Hey Again,
Please see: https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/ .
Best
ThemeNectar Support Team
Hi there Tahir
Thank you for this link.
But I did ask if you had seen this before on the Salient theme? Could you answer that for me first please? It may be useful to identify an area that is venerable. I need to identify where the problem lies, with the hosting, or our site build?
Kind regards
Nik
Hey Again,
We havent had anyone report such an issue earlier . Using wordfence you should be able to identify the area .
Best
ThemeNectar Support Team