Hi, please excuse my limited English. My problem appears when it comes to importing a demo: it gets stuck at 99%. If I press "Save Changes" or I just go to "Pages" or whatever, everything looks good as if the demo import had been totally completed, but I don´t really think it is, because what I did was just leaving "Demo Importer" while it was stuck at 99% saying "Please Wait...". If I import the demo "Agency" no problems exist: it gets downloaded very fast, like 2 seconds. But the problem appears when I try to import demos like: "Corporate-2" or "Corporate-Creative": they take like 1-2 minutes to get to 99% and then they freeze.
My current version is updated to 7.3.12 as you can see. I don't know what to do... Who should I contact then? I don't know who the hosting provider is: ovh? Thank you for your help.
Ahhh finally!!! What i did was increasing max_execution_time to 180 seconds. I don´t know if this is the final solution or I´m just lucky this time, but yeah it works :)
Hi, please excuse my limited English. My problem appears when it comes to importing a demo: it gets stuck at 99%. If I press "Save Changes" or I just go to "Pages" or whatever, everything looks good as if the demo import had been totally completed, but I don´t really think it is, because what I did was just leaving "Demo Importer" while it was stuck at 99% saying "Please Wait...". If I import the demo "Agency" no problems exist: it gets downloaded very fast, like 2 seconds. But the problem appears when I try to import demos like: "Corporate-2" or "Corporate-Creative": they take like 1-2 minutes to get to 99% and then they freeze.
Hey there,
Please update your PHP version to 7.2
Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .
Best
My current version is updated to 7.3.12 as you can see. I don't know what to do... Who should I contact then? I don't know who the hosting provider is: ovh? Thank you for your help.
Ahhh finally!!! What i did was increasing max_execution_time to 180 seconds. I don´t know if this is the final solution or I´m just lucky this time, but yeah it works :)
Glad you got it sorted.
Best
ThemeNectar Support Team