"Theme update" (#2245745) / ThemeNectar

Public Ticket #2245745

Theme update

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Zoi Smeets started the conversation
December 17, 2019 at 9:45am
Hi guys,

This week we updated the theme to version 11.01 and as a result our entire website crashed, see screenshot attached.
Yesterday we did a restore to a week ago, so the website looks fine fine for now. But how is this possible? Because we want to keep doing updates, but not if our whole website crashes.
Hope to hear from you. Thanks!
Best,
8,992
Tahir replied
December 17, 2019 at 1:46pm
Hey Again,
Be sure to clear your cache after the Update .
Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .
If you are using WP Rocket use this guide : https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ .
Best
ThemeNectar Support Team