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  Public Ticket #2247142
Not able to activate Salient WPBakery Page Builder
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  • Ralph Kämena started the conversation

    I just installed Salient for the very first time and the Salient WPBakery Page Builder plugin wil not activatie. I have a managed wordpress acount with Godaddy. With the help of the Godaddy support I uploaded a user.ini file with the values:

    upload_max_filesize = 1024M
    post_max_size = 512M
    memory_limit = 256M

    no result.

    How do I solve this problem?

    kind regards ralph

  • Ralph Kämena replied

    I just got this error:


    Warning: require_once(/var/www/wp-content/plugins/js_composer_salient/include/classes/core/class-vc-manager.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/js_composer_salient/js_composer.php on line 35


    ???????

  • Ralph Kämena replied

    upload_max_filesize = 1024M
    post_max_size = 512M
    memory_limit = 256M
    max_execution_time = 60

  •  8,992
    Tahir replied

    Hey Again,

    Try deleting it and reinstall the plugin to check .

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Best


    ThemeNectar Support Team 

  • Ralph Kämena replied

    I removed and reinstalled the plugin: now it works