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  Public Ticket #225066
woocommerce still not working
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Comments

  • David started the conversation

    I've installed your theme on two separate WordPress sites. When I activate woocommerce all the fancy content dsappears leaving a white screen with the menu and the logo at the top.When I use other WordPress templates designed for woocommerce I have no problems. I use a virtual server to host my websites. Please see attached files. I've spent the last three days installing and reinstalling and various combinations to see if anything makes a difference. I've installed using FTP also by uploading directly inside of WordPress. I've exhausted my options.

  •  8,868
    Tahir replied

    Hey David!

    Could you please provide us wp-admin login details so we can take a look .

    Thanks


    ThemeNectar Support Team 

  •   David replied privately
  • David replied

    it appears there's security software on my virtual server that may be causing the problem. It was the problem!

  • Fatima replied

    this is happening to me too. how did you fix it? 

  • David replied

    I called my ISP and they turned off the security software. Now everything works great.