The toggle button that activates the full width portfolio project item layout under project configuration isn't visible (the description is there but not the button itself). Therefore, I am unable to remove the side bar and all my content appears in the left column. Please help!
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hello,
The toggle button that activates the full width portfolio project item layout under project configuration isn't visible (the description is there but not the button itself). Therefore, I am unable to remove the side bar and all my content appears in the left column. Please help!
Thank you,
Hanna
Hi there,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Kind Regards
Hello Andrew,
Thank you for your offer to help. To be honest, I'm not comfortable sharing our login details, any chance you can tell me what to do?
Many thanks,
Hanna
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Best
ThemeNectar Support Team