I've had this theme since July last year, never had an issue or even changed the images on the home page (linked above) for the particles section. Today I did a small change to the home page (the images on #offerings were made smaller) and the entire experience of the HTML5 particles degraded for some reason. They move suuuper slow. I even turned off some of my performance plugins (basically W3 and Jetpack) and it did no difference whatsoever. Checked on several devices, still same issue. I also know is not a server/hosting issue because I am still on the highest tier they got and not even using a 1% of my available storage and bandwidth. I am already on both latest versions of Salient and WP. Actually Salient was updated this past weekend.
The particles on the homepage here - https://tux.solutions/ - at the top work fine from our end, animations, transitions and interactions with mouse are smooth and quick.
Did you manage to work this out?
If not then give us a direct link to that offers you are referring to and temporary admin access - username password with admin privileges - we check this from the backend.
Hello
I've had this theme since July last year, never had an issue or even changed the images on the home page (linked above) for the particles section. Today I did a small change to the home page (the images on #offerings were made smaller) and the entire experience of the HTML5 particles degraded for some reason. They move suuuper slow. I even turned off some of my performance plugins (basically W3 and Jetpack) and it did no difference whatsoever. Checked on several devices, still same issue. I also know is not a server/hosting issue because I am still on the highest tier they got and not even using a 1% of my available storage and bandwidth. I am already on both latest versions of Salient and WP. Actually Salient was updated this past weekend.
Thanks,
Hey Again,
Could you try uploading a lower resolution image and check ?.
Best
ThemeNectar Support Team
I tried that it didnt work. The resolution is not the issue, its not even 300px width.
Hi fcastroa,
The particles on the homepage here - https://tux.solutions/ - at the top work fine from our end, animations, transitions and interactions with mouse are smooth and quick.
Did you manage to work this out?
If not then give us a direct link to that offers you are referring to and temporary admin access - username password with admin privileges - we check this from the backend.
Thanks.
I havent done any changes to it, I dont know why they are smoother now. Do you still want to check on the backend?
Thanks
ThemeNectar Support Team