Try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
It does seem like this is fixed now and I am able to make changes. However, it now looks like the menu hover is in the wrong place and on scroll the white is not extending far enough down to cover the menu anymore. Compare home page on staging.pcvh.vet and pcvh.vet.
Can you also explain what you did to fix the error?
I'm trying to turn off page transitions but it won't let me. I've attached a screenshot.
Hey,
Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .
Best
ThemeNectar Support Team
I tailed the error.log and also enabled debugging then tailed that log; nothing came up as I tried to disable page transitions. Any ideas?
Hi there,
Try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope this helps.
I tried, and in this order:
In every scenario the problem persisted.
Hi there,
Are the any console error when you try to save after disabling page transition.
You can also check the following link for console errors.
https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/
Hope this helps.
Do I have to disable mod_security? I'd like to avoid that if possible.
I've added you to the site https://staging.pcvh.vet/wp-admin
Themenectar / Themenectarpleasehalp123!
Thanks!
Hey Andrew,
It does seem like this is fixed now and I am able to make changes. However, it now looks like the menu hover is in the wrong place and on scroll the white is not extending far enough down to cover the menu anymore. Compare home page on staging.pcvh.vet and pcvh.vet.
Can you also explain what you did to fix the error?
Thanks!