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  Public Ticket #2273072
Tabs and Toggle Panels
Closed

Comments

  • jwaveart started the conversation

    can’t seem to find the Tabs or Toggle Panels in the elements menu. There seesm so be documentation with a purchase button, but I already have the product:

    http://themenectar.com/demo/salient-promo/tabbed-section/

  •  8,403
    Tahir replied

    Hey Again,

    Try adjusting the WPBakery Settings : http://prntscr.com/qovssp . Also i saw you have a WPbakery Addons plugin. 

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best


    ThemeNectar Support Team 

  • jwaveart replied

    looks like you were correct the SeedProd plugin was in conflict. 

    I’m having another problem, the “one page” scroll feature doesn’t appear to be working. I have turned off all of my plugins to see if that might be the issue, however there has been no change…

    j


  •  8,403
    Tahir replied

    Hey Again, Hope you had a Great Weekend, 

    Please make sure you follow the steps mentioned in here : https://themenectar.ticksy.com/article/6266/ the Video is to just to provide more context.
    Best.


    ThemeNectar Support Team 

  •   jwaveart replied privately
  •  8,403
    Tahir replied

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team 

  •   jwaveart replied privately
  •  8,403
    Tahir replied

    Hey Again,

    You need to turn on this option for it to work : http://prntscr.com/qr8x6l . 

    Best


    ThemeNectar Support Team 

  • jwaveart replied

    thank you for that Tahir. That said, I think Mr Salient needs to update many of the video tutorials (this one in particular)…


    j