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  Public Ticket #2280486
Row Specific "Save as Template" in gear box option no longer working
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Comments

  •  48
    Ben started the conversation
    January 24, 2020 at 4:26pm

    Hi,

    I love your theme and love how I can save a page or a row as a template. It seems like about 3 updates ago something changed and the gear on the top right of the row settings still says "Save as template" if I click on it, but it doesn't actually do anything like it used to. I'm seeing this on multiple sites with different clients. The only people it still works for are the people who haven't updated yet. 

    Any help you can provide would be amazing. I love the feature to save a row as a template. It saves a lot of time for me. Thanks in advance. Have a great day! 

  •  8,992
    Tahir replied
    January 24, 2020 at 5:17pm

    Hey Again,

    Seems like a z-index css issue.

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  •   Ben replied privately
  •  8,992
    Tahir replied
    February 10, 2020 at 3:43pm

    Hey Again, Hope you had a Great Weekend, 

    Please update to Salient Theme Version 11.0.4 and Salient WPBakery Page Builder 6.1 . 

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ and http://themenectar.com/docs/salient/updating-salient/

    Best.

    ThemeNectar Support Team 

  •  48
    Ben replied
    February 10, 2020 at 3:44pm

    Thanks. I must have missed updating the builder. Hope your day is great! Thanks for getting back to me.