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  Public Ticket #2286351
Nectar slider video mobile
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Comments

  •  1
    Robey started the conversation
    January 30, 2020 at 10:06pm

    hello,


    I use a nectar slider with a video. However the video doesn’t always load on mobile. Sometimes it works and sometimes I just see a black screen and it stays like that. How can I fix this?

  •  8,992
    Tahir replied
    February 1, 2020 at 7:32pm

    Hey Again,

    Be sure to convert the Videos using the online url . 

    Please have a look at this Article :Troubleshooting Video Backgrounds . 

    Best

    ThemeNectar Support Team