Comments 1Robey started the conversationJanuary 30, 2020 at 10:06pmhello,I use a nectar slider with a video. However the video doesn’t always load on mobile. Sometimes it works and sometimes I just see a black screen and it stays like that. How can I fix this? 9,459Tahir repliedFebruary 1, 2020 at 7:32pmHey Again,Be sure to convert the Videos using the online url . Please have a look at this Article :Troubleshooting Video Backgrounds . Best Salient Support Team Sign in to reply ...
hello,
I use a nectar slider with a video. However the video doesn’t always load on mobile. Sometimes it works and sometimes I just see a black screen and it stays like that. How can I fix this?
Hey Again,
Be sure to convert the Videos using the online url .
Please have a look at this Article :Troubleshooting Video Backgrounds .
Best
Salient Support Team