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  Public Ticket #229018
Animated gifs not showing
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Comments

  • Andy started the conversation
    June 10, 2014 at 1:54pm

    Hi, I have animated gifs that are not showing (invisible).

    But when clicked to open in another tab, they show up?

    Tried everything for a solution - what am I doing wrong?

    Thanks

    ANdy

  •  8,943
    Tahir replied
    June 11, 2014 at 3:42pm

    Hey Andy!

    Some third-party plugin is resizing  the gif files as can be seen in this screenshot: http://prntscr.com/3rqueu . Please try deactivating any caching or image optimization plugins to find the conflicting one. 

    Thanks

    ThemeNectar Support Team 

  • Andy replied
    June 11, 2014 at 3:58pm

    I found it - it was the Photon service from Wordpress...

    Thanks for the help...