I've just purchased the Salient wordpress theme today and installed it, so I guess I've got already the latest version, after importing the Ultimate Ecommerce demo I tried editing multiple elemnts on the home page using the front end editor but when hitting "Save changes" button, nothing happens and the button is broken for most elements like text blocks, columns, fancy boxes...
I also tried searching for the Salient visual composer plugin but couldn't find it in anyway possible!
Salient wpbakery plugin is part of recommended plugins and can be installed in Appearance > Install plugins
Did you have any other third party plugin before installing the theme? If so you can you investigate if the same issue happens with all other plugins deactivated. If it stopped then activate one after the other until you narrowed down the culprit.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
I login and check and did not find any issue saving elements. I edited one of the text block and it works properly. Screenshot circled shows text I added.
I added a text box below and it saved successfully. Below is the screenshot of how it looked on front end when I added text block on homepage.
I hope you updated the page after saving the content of the elements.
Hey,
I've just purchased the Salient wordpress theme today and installed it, so I guess I've got already the latest version, after importing the Ultimate Ecommerce demo I tried editing multiple elemnts on the home page using the front end editor but when hitting "Save changes" button, nothing happens and the button is broken for most elements like text blocks, columns, fancy boxes...
I also tried searching for the Salient visual composer plugin but couldn't find it in anyway possible!
I hope you can help me out as soon as possible
Thanks a lot!
Hi there,
Thanks for getting in touch.
Salient wpbakery plugin is part of recommended plugins and can be installed in Appearance > Install plugins
Did you have any other third party plugin before installing the theme? If so you can you investigate if the same issue happens with all other plugins deactivated. If it stopped then activate one after the other until you narrowed down the culprit.
Hope this helps.
I installed the theme on a fresh new wordpress website, the only plugin installed besides the recommended salient plugins is woocommerce
So I guess it's not a plugin conflict
Hi simohammed_elhaddaoui,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks.
Hi there,
I login and check and did not find any issue saving elements. I edited one of the text block and it works properly. Screenshot circled shows text I added.
I added a text box below and it saved successfully. Below is the screenshot of how it looked on front end when I added text block on homepage.
I hope you updated the page after saving the content of the elements.
Hope this helps.
Now it works,
The reason behind this error was the the WP bakery plugin didn't work properly on my opera browser
Thanks anyway