Okay
  Public Ticket #2294695
Uploading
Closed

Comments

  • webmoxy started the conversation

    Site has Salient V 8.0.2 with Visual Composer. We are needing to upgrade to Salient V11 with WPBakery. Currently the the theme's mobile responsiveness does not work. I tried adding the new Salient V11 theme but it fail. This site hosted by GoDaddy. 

  •  3,022
    Andrew replied

    Hi Webmoxy,

    Do not update the current site with version 8 to 11 as it will definitely cause other issues.

    What we recommend is you install the newer version 11.0.4 alongside the older one and then gradually move o the newer version.

    The two versions are essentially different themes - http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ 

    Try that first please.
    Let us know how it goes and we can take it from there.