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  Public Ticket #2297498
Background Video Soiund
Closed

Comments

  •  2
    jamiemuckart started the conversation

    Hi There

    I've made a row with a background video but there is no option to mute or unmute the sound for the video. In the Salient Guide under Page Builder/Rows/Background Video is says there is an option for this. I have uploaded my files but can't get the sound to play and don't have the option to mute or unmute it.

    Please help.

  •  8,884
    Tahir replied

    Hey, 

    There is no such option available to mute it . Try passing them through the online convertors mentioned in this article : Troubleshooting Video Backgrounds . 

    Best


    ThemeNectar Support Team 

  •  2
    jamiemuckart replied

    Hi Tahir

    My video is running as a background but it doesn't have sound. How do I get the sound  to work? Everything else is working perfectly

  •  2,979
    Andrew replied

    Hi there,

    It is not possible to enable sound.

    Thanks.

  •  1
    DidacticInnovations replied

    Hi, 

    one way to enable video is by using JavaScript/jQuery. I enable and disable it with an having class toggleClass, here's the code:

    <script>
    jQuery(document).ready(function() {
    jQuery( ".toggleClass" ).click(function() {
    if( jQuery("video").prop('muted') ) {
              jQuery("video").prop('muted', false);
        } else {
          jQuery("video").prop('muted', true);
        }
    });
    });
    </script>

    you can play around with code according to your need :)