Your answers are not helpful at all, You just said general things or referring me elsewhere, I am totally disappointed with this support, Please guide me with details, Where can I see server PHP errors? Which PHP settings that I should check ?
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Hi,
The Problem:
Backend > Posts >
When trying to load any post for editing, following error appeared for a few times (attached image) :
"deprecated and are no longer supported in newer versions of WPBakery Page Builder"
Salient WPBakery Page Builder Version 6.1
Wordpress 5.3.2
Salient 11.0.4
Any Ideas?
Hey Again,
Please check your PHP settings as its likely causing the issue.
Also check for server php errors and let us know the results.
You can use this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ .
Best
ThemeNectar Support Team
Hey,
Your answers are not helpful at all, You just said general things or referring me elsewhere, I am totally disappointed with this support, Please guide me with details, Where can I see server PHP errors? Which PHP settings that I should check ?
I am using shared web hosting service
Are you able to access the Error Logs on your server ?. You can use this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ .
Furthermore check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors .
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
Hey,
I disabled "Gutenberg Editor" from "WPBakery Page Builder Settings-> Disable Gutenberg Editor" and my problem was resolved.
Glad you got it sorted.
Cheers
ThemeNectar Support Team