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  Public Ticket #229941
Issues with Image Gallery
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Comments

  •  2
    Christine started the conversation

    Hey ThemeNectar,

    I am having 2 issues with the image galleries on my website.

    1.) Is there a way to center 
    (aka get rid of the sidebar feature) the Image Galley when using the Image Grid Style on a portfolio item? The one I have set up is off center: http://www.nicholasmarianoactor.com/portfolio/head...

    2.) When using the Nectar Slider Style Image Gallery, can you choose which part of the image is featured in the preview? I went and adjusted the thumbnails on all the images in my media library, but the image gallery is just using the center of the image instead of the cropped area. Here is one I have set up (see slides 2 & 3): http://www.nicholasmarianoactor.com/portfolio/we-h...

    Thanks!

  •  8,839
    Tahir replied

    Hey Christine!

    Could you please provide us wp-admin login details in a "private response" so we can take a look and sort this for you .

    Thanks


    ThemeNectar Support Team 

  •   Christine replied privately
  •  8,839
    Tahir replied

    Hey Christine!

    Have sorted it for you . Had to turn on the Fullwidth Portfolio option on the Portfolio page and add in some custom css. 

    Also please update to Salient Theme Version 4.1.1 to fix the minor bugs such as this one.

    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Cheers


    ThemeNectar Support Team 

  •  2
    Christine replied

    Hey Tahir,

    I just downloaded the Salient Theme from Themeforest again, uploaded it via FTP, and none of the issues are being resolved. I am also not seeing how you have fixed the 2nd portfolio issue I listed? The images are still cropping at the center of the photo instead of where I set the thumbnail to be. Also, on the 1st issue I mentioned above: Is there a way to have this not be fullwidth? I liked the spacing before just wanted the gallery to be centered on the page.The scale of the photos in the fullwidth option are messing up their resolution and making them look fuzzy.

  •  8,839
    Tahir replied

    Hey Christine!

    Please see this article on recreating the images to make them crisp again: http://www.wpbeginner.com/plugins/regenerate-thumb... .

    All the Best,

    -T


    ThemeNectar Support Team 

  •  2
    Christine replied

    Hey Tahir,

    I would like to display this image gallery the way it was previously before you changed it to fullwidth (Image Grid Style). I like the scale of the images and the spacing better with that option. I just wanted the gallery to be centered, not for the layout of the images to be changed. Please instruct me on how to do that.

    Also, please assist me in resolving the 2nd issue I listed above: 

    When using the Nectar Slider Style Image Gallery, can you choose which part of the image is featured in the preview? I went and adjusted the thumbnails on all the images in my media library, but the image gallery is just using the center of the image instead of the cropped area. Here is one I have set up (see slides 2 & 3): http://www.nicholasmarianoactor.com/portfolio/we-h...

  •  8,839
    Tahir replied

    Hey Again!

    I see you have changed the layout a bit. Do you still want me to make any changes to your live site ? . As regards the image cropping you will have to manually do them via the WP native image editing options . 

    Thanks


    ThemeNectar Support Team 

  •  2
    Christine replied

    I don't know what you mean, I have not changed the layout at all. Yes, please fix the image gallery issues I've described.

    How do I change the image cropping issue in the WP native image editing options?

  •  8,839
    Tahir replied

    Hey Again!

    Please see screenshot: http://prntscr.com/3uq0bd . You can edit scale the image in here . Also you can change the gallery type in here : http://prntscr.com/3uq0r3  see url http://www.nicholasmarianoactor.com/wp-admin/post....

    Thanks


    ThemeNectar Support Team 

  •  2
    Christine replied

    Tahir,

    You are not solving any of the problems I am having with this theme. I have already edited all the images in the media library. I did that before writing on this thread asking for help (see above in my very 1st post). Changing the thumbnail size does not fix the issue with the Nectar Slider Style Image Gallery. It is still cropping the image at the center and not where I have set it to in the thumbnail. You also have not changed this page (http://www.nicholasmarianoactor.com/portfolio/head...) back as I requested. Please address the issues I am specifically asking about. I was really excited to purchase this theme, but all of these issue are making me question my decision in going with ThemeNectar...

  •  1,070
    ThemeNectar replied

    Hey Christine! This ticket was flagged for my attention since there was outstanding issues:

    1. I've changed your image gallery element back to a non fullwidth layout and entered the correct image dimensions in for the size to allow the entire image to display without cropping. Is that what you were looking for?

    2. The Nectar Slider is only intended to use one size for all slides, when you upload various proportions for each image parts will get clipped off some depending on what the size is that you set for the slider. If you need a variable height slider, use the flex slider style or if you want to change all images to crop from the top on the Nectar Slider add this into the Custom CSS box located in your Salient Options panel:

     .swiper-slide[data-bg-alignment="center"] {
        background-position: center top!important;
    }
    

    Cheers


  •  2
    Christine replied

    Yes, thank you so much for fixing these issues! It looks a thousand times better! The only other thing I am noticing is on the Headshots page (http://www.nicholasmarianoactor.com/portfolio/headshots/) one of the pictures appears shorter than the others (pic 1 on the second row)...do you know why this would be happening or how I can adjust it?

  •  8,839
    Tahir replied

    Hey Christine!

    It seems that the particular image is not sized correctly. Please reupload or regenerate it. 

    Thanks


    ThemeNectar Support Team