Hi,

I just updated Salient Theme to the last version. However, it seems the plugin WPBakery Page Builder is not working correctly. Most of the elements do not work (are listed as "undefined"), and the Salient Templates are do not work either (I can see the templates, but when I select any of them, it is shown as "undefined" and I cannot configure the element).

How can I solve this, please? It is impacting my website in PRO

Thank you,

Hector

Hi Tahir,

I am afraid if I delete and reinstall the plugin again the webpage goes to a critical error, as happened last time. Is there any other way?

Thank you,

Hector

Hi Tahir,

Thank you very much for your help.

I think I already have the PHP set as needed, I send you a screenshot just in case.

Thank you,

Hector

Ok, I'll check it from the FTP. Is there anything I should check specifically? Where is the call to WPBakery Page Builder?

Thank you,

Hector

Hi Tahir,

Most of the errors I see (related to WPBakery Page Builder) is similar to this one:

17-Feb-2020 08:50:36 UTC] PHP Warning:  include(/home/quemonoo/public_html/wp-content/themes/salient/nectar/nectar-vc-addons/nectar_maps/nectar_category_grid.php): failed to open stream: No such file or directory in /home/quemonoo/public_html/wp-content/plugins/js_composer_salient/include/classes/core/class-wpb-map.php on line 922

However, I already have this file in the directory mentioned, ¿why is it not finding the file?

I attach the error_log of today anyway, in case you see something else.

Thank you,

Hector

Hi,

there are three pages, which do not load in WPBakery, have you an idea whats wrong?

Hompage and Kontakt ist ok.

Service, Handel and Über uns does not work

e.g.:http://www.bwgmbh.org/service/

Regards

Ursula

Hi, 

I found out, that the element causing the problem are the tabs. Without tabs, it works.

But after todays Plugin it works again, great!

Regards Ursula