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  Public Ticket #2303443
Mobile - Portfolio links require a double click
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Comments

  • glaxons started the conversation
    February 18, 2020 at 9:08am

    The portfolio thumbnails when viewed on mobile only link through to the portfolio item if you double tap?

    A single tap does not seem to work?

    Any advice greatly appreciated. 

  •   Andrew replied privately
  • glaxons replied
    February 18, 2020 at 2:29pm

    Thanks Andrew, 

    I  can also get it to work when i test in a browser but for some reason when on the actual mobile device it takes 2 taps to actively clic through?

    I'll try on another device and see if it's just my test set up. 

    Thanks again

  • glaxons replied
    February 18, 2020 at 2:38pm

    Hi again Andrew, 

    Here is a link to a video showing what happens on my mobile device:

    https://youtu.be/baLOj4JYjeQ

    Notice how it takes 2 taps to access individual portfolio page from the thumbnail.

  •   Andrew replied privately
  •   glaxons replied privately
  •   glaxons replied privately
  • glaxons replied
    February 25, 2020 at 9:33am

    Hi Andrew, have you been able to look into this issue yet?

    Many thanks

  •  3,022
    Andrew replied
    February 25, 2020 at 10:23am

    Hi glaxons,

    Sorry for delay in response.

    I checked on mobile and still works on first click though it takes time respond to click. Which browser on mobile are you using?

    Can you also update the theme to latest version and see if it helps.

    http://themenectar.com/docs/salient/updating-salient/

    Thanks.