I upgraded to Wordpress 3.9.1 and since then when I click on the Salient Theme options Nav, the screen area is blank so I am unable to access any of the theme customization tabs under Salient.
Also, not able to upload a theme to the Appearances/Theme/ area. I was going to try to update the theme, but I get no "action" when I hit the upload button.
Please try renaming the salient theme folder to deactivate it and then try updating to the latest version.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
I was able to upload a fresh salient theme by using your instructions. However, I'm still experiencing the same problems with the new Salient folder. Any ideas? I'm attaching a screen shot of the Theme Nectar pages ... all of the tabs, when clicked, are blank screens to the right.
Please provide wp-admin login details so we can take a look at the backend. Also this could very likely be a plugin conflict so please try deactivating all plugins and activating one by one.
I upgraded to Wordpress 3.9.1 and since then when I click on the Salient Theme options Nav, the screen area is blank so I am unable to access any of the theme customization tabs under Salient.
Also, not able to upload a theme to the Appearances/Theme/ area. I was going to try to update the theme, but I get no "action" when I hit the upload button.
Hey Ruth!
Please try renaming the salient theme folder to deactivate it and then try updating to the latest version.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
Thanks
ThemeNectar Support Team
Hi Tahir,
I was able to upload a fresh salient theme by using your instructions. However, I'm still experiencing the same problems with the new Salient folder. Any ideas? I'm attaching a screen shot of the Theme Nectar pages ... all of the tabs, when clicked, are blank screens to the right.
Hey Ruth!
Please provide wp-admin login details so we can take a look at the backend. Also this could very likely be a plugin conflict so please try deactivating all plugins and activating one by one.
Thanks
ThemeNectar Support Team