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  Public Ticket #231653
Theme Settings
Closed

Comments

  • Jason started the conversation
    June 15, 2014 at 12:01pm

    Hi, 

    My theme settings pages are blank, the Salient menus is there but all the option pages are empty. See screen grab.

    Can you advise??

    Cheers, Jason.

  •  8,943
    Tahir replied
    June 16, 2014 at 1:09pm

    Hey Jason!

    There is likely a third party plugin conflict or the theme files are missing or corrupted. Please try deactivating all plugins to find the culprit. 

    Thanks 

    ThemeNectar Support Team 

  • Jason replied
    June 16, 2014 at 1:21pm

    Hi, 

    Deactivated all the plugins, it's still missing, everything else is working fine though, I just can't see it. 

    Cheers.

  •  8,943
    Tahir replied
    June 16, 2014 at 3:52pm

    Hey Jason!

    I am afraid if a plugin conflict is not the case a theme reinstall would likely be needed as there is likely some theme files corrupted. 

    Thanks

    ThemeNectar Support Team 

  • Jason replied
    June 17, 2014 at 2:42am

    Hi Tahir, 

    I've reinstalled the theme today and it's still missing, any ideas?

    Cheers, Jason

  • Jason replied
    June 17, 2014 at 5:54am

    Hi Tahir, 

    I have this resolved, In a fashion.

    I'm going to close this ticket and reply on the other open ticket #229551as it relates to that.