Okay
  Public Ticket #2319131
Strange Homepage issue / bug
Closed

Comments

  •  13
    seth_matisak started the conversation

    Hi,

    I'm having a very strange issue with my homepage - I have built two identical pages to show the issue. This is how the page is suppose to look... 

    https://msrmediainternational.com/homepage-2/

    But when I turn the page to be the actual homepage this is what happens....

    https://msrmediainternational.com/homepage/

    There is a spacing issue with the text at the top and 3 of the images dont load at the bottom and the transparent navigation doesn't work as it's suppose to. There is also a red bar that is intruding into the navigation on /homepage while on homepage-2 it is shown above the navigation. 

    I've tried everything that I can think of (plug-ins updated and or removed) to fix this but nothing is working. I've literally copied the same code and pasted it from the correct version to the frontpage and I still get the bugs. Do you guys have any clue why setting the page to "frontpage" would mess up the layout and loading of images? 

    Many thanks and really hope you can help with this. 

  •  13
    seth_matisak replied

    Also, the red bar is visible on /homepage at all times even when logged out. It is gone once I go to homepage-2

  •  8,992
    Tahir replied

    Hey Again,

    I am getting 403 Forbidden . Do we need to login to view the site ?. 

    Bes 


    ThemeNectar Support Team 

  •  13
    seth_matisak replied

    Apologies, 

    Our hosting provider had limited access to two IP addresses. Seemed our account was hacked so the issues below were mainly a result of rogue code in the theme files. It's since been cleaned and everything is almost correct. 

    The ONLY thing still buggy is this red bar at the top of the screen which I've isolated in the browser inspector. See screenshots. Any ideas how to get rid of that? I'm not sure if that is a theme thing or some other rogue code situation?

    Thanks and happy friday!

  •  8,992
    Tahir replied

    Hey Again,

    Its coming from this rogue html  : http://prntscr.com/rcitb2  . 

    Best


    ThemeNectar Support Team 

  •  13
    seth_matisak replied

    Oh wow!! 

    Great find! 

    Do you know which file that is that I need to edit in cpanel?

    Thanks for all your help,

    Seth

  •  8,992
    Tahir replied

    I cant tell from the Source code . Try header.php or similar Top Level files in the Salient Folder. 

    Best


    ThemeNectar Support Team