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  Public Ticket #2336760
Blog Comments
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  • Ryan started the conversation

    I can't seem to get the commenting functions to operate on my blog page. I would like people to be able to comment. There seems to be quite a bit about shutting down commenting in your articles but I can't find any articles in the reverse. 

    1. I did try using the WP Dashboard> Pages > Blog Page > Edit >Allow commenting
    2. I also have WP Dashboard > Posts  > Blog Article > Quick Edit > Allow commenting 

    However, the commenting area is not still not showing. I looked through each of the salient options and couldn't find anything but "turning off comments" in the settings. 

    Thanks in Advance!

  •  3,022
    Andrew replied

    Hi Ryan,

    That is odd, Does the same issue happens with other third party plugins disabled. If it stopped then you can know the culprit by activating one after the other.

    Hope this helps.

  • Ryan replied

    Hi Andrew,

    I took the site into a staging area and deactivated each plugin, one-by-one, unfortunately there has still been no ability to allow for the commenting section to exist despite this effort. 

    Any other Ideas?

    Thanks!

  •  3,022
    Andrew replied

    Hi Ryan,

    I tried visiting your site so that I can inspect post in your blog to see if it can lead me to any possible fix but encountered white screen. Could you fix that to allow us access. There is an error in console about invalid certificate.

    https://thearragroup.com/

    9706299395.png

    Thanks.

  • Ryan replied

    Hi Andrew, 

    All should be good now, last night I migrated to a faster server and did a rename so; there was some "jiggling" SSL issues in the process. Everything is (should) be good now. 

    Can you take another look? 

  •   Andrew replied privately
  •   Ryan replied privately
  •  3,022
    Andrew replied

    Hi Ryan,

    Sorry for delay in response.

    The following setting remove the comment count in blog title:

    2299163236.png

    - Added the following custom css:

    #header-outer header#top nav{
    display: -webkit-flex !important;
    display:-ms-flexbox !important;
    }
    

    Hope this helps.

  • Ryan replied

    Thanks Andrew! 

    The custom code worked for the header. I'm curious, in the custom code the editor, there are warning signs with little info lines like; "Element (header#top) is overqualified, just use #top. 

    It appears as though, if you follow the editor advice, the code doesn't work as you intended. I changed it back to your example and it works fine. Just curious - 

  •  3,022
    Andrew replied

    Hi Ryan,

    Those are warnings and does not affect anything. It only notifies that the css is being preferred over another.

    Thanks.