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  Public Ticket #2339426
Slider on iPhone 7
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  • Paul Müller started the conversation

    The slider on my home page does not work on iPhone 7. I tried it on iPhone 10 and there it worked. In the Video you can see that it’s not possible to slide through the slides by swiping. From seconds 14-17 I used the navigation points below the sliders - then is works. By swiping it doesn’t. Please help me out 🙏

  • Paul Müller replied

    here is the video I was speaking about 

  • Paul Müller replied

    same happens on iPhone 11

  •  1,089
    ThemeNectar replied

    Hey Paul,

    I just tested the URL on an iPhone7 using Safari & Chrome and was not able to replicate that issue - can you confirm what iOS version you have installed on the phone?

    Thanks in advance

  •  1,089
    ThemeNectar replied

    Additionally, since you've updated that your iPhone 11 is also showing the behavior, kindly list the version you have on each model (7,10,11).

    Thanks again

  • Paul Müller replied

    on the iPhone 7 it is 13.1.2

    On iPhone 11 it is 13.3.1

  •  1,089
    ThemeNectar replied

    Thanks Paul,

    Salient uses a library for the carousel called Flickity - when taking a look at their github, it appears this issue has been reported by other uses and is specific to iOS 13. Can you try testing out their main carousel at the top of the page here on your device to see if the same issue occurs? https://flickity.metafizzy.co/