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  Public Ticket #2347654
header navigation not responding to dashboard input
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  • dbarcuch started the conversation

    I'm having trouble getting the logo to upload at the correct size - it keeps reverting to a very small size with no padding, no matter what I input for logo height, padding, etc. or no matter what size logo I upload.

    The reset of the site is responding to changes, but for some reason, inputs on the header navigation don't seem to respond as there is no change when I view the page in an incognito window. I've tried clearing browser and page cache, but nothing is working.

    Could this have something to do with the Wordpress 5.4 update?


  •  8,992
    Tahir replied

    Hey Again,

    Try turning off this option and check : http://prntscr.com/rrr77s . If it doesnt work allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Best 


    ThemeNectar Support Team 

  •   dbarcuch replied privately
  •   dbarcuch replied privately
  •  8,992
    Tahir replied

    Hey Again,

    Just turned this off: http://prntscr.com/rs7v3k . The logo issues should be resolved now. 

    Best


    ThemeNectar Support Team 

  • dbarcuch replied

    awesome- thanks!!