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  Public Ticket #2349003
Video o nectar slider
Closed

Comments

  •  1
    ClaudioReston started the conversation
    April 3, 2020 at 4:51pm

    Hello again!

    I'm using video on the background of my slider on the home, but the video doesn't show on safari desktop and on mobile safari only shows the image, static.

    I uploaded all formats to the slider, but it still doesn't showing up.

    Could you help me on this, please?

  •  8,991
    Tahir replied
    April 4, 2020 at 12:32pm

    Hey Again,

    You seem to have switched the format fields : http://prntscr.com/rsw179 . Also be sure to pass the video through the online convertors:  Troubleshooting Video Backgrounds . 

    Best

    ThemeNectar Support Team 

  •  1
    ClaudioReston replied
    April 10, 2020 at 6:08pm

    So simple!
    funny how Chrome still runs and Safari is more sensitive about it.

    Thank you again.