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  Public Ticket #2351934
Problem with button form mobile version
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Comments

  • nicolastoia started the conversation
    April 6, 2020 at 4:27pm

    Hi,

    I have a problem with the mobile version of my website.

    The Check Field and The Submit Button of Contact Form work with the desktop version but doesn't work with mobile version.

    I tried with two different Contact Form plugin but both work only in the desktop version.

    Could you help me?

  •  3,021
    Andrew replied
    April 6, 2020 at 5:57pm

    Hi nicolastoia,

    Can you check for plugin conflicts. Deactivate all other third plugins and if the issue stopped the activate one after the other util you narrow down the culprit.

    Hope this helps.

  • nicolastoia replied
    April 7, 2020 at 7:46am

    Hi Andrew,

    Thanks for the help.

    I did what you suggested but it doesn't work yet.

    Now I changed the form plugin and the Submit Button works but the Check Field for privacy still does not work.

    It cannot be put on or off.

    Now I put it checked by Default but it is a suboptimal solution :(

  •  8,991
    Tahir replied
    April 7, 2020 at 11:22am

    Hey Again,

    Did you try adjusting these option fields : http://prntscr.com/runyan ? .

    Best


    ThemeNectar Support Team 

  • nicolastoia replied
    April 7, 2020 at 5:13pm

    Hi Tahir,

    Yes "Enable Fancy Select Styling" is already on :)


  •  8,991
    Tahir replied
    April 8, 2020 at 9:38am

    Yes please turn off all Salient Options and check .

    Best 

    ThemeNectar Support Team