I have noticed that at times when trying to close the lightbox and clicking on the black background my site breaks! It seems that the page gets the total width of the slider.....creating large white spaces!
I have tried it on:
PC windows 10, Chrome & Firefox
Mac Chrome....
Safari on Mac seems to work ok!
Here are the screenshots of what happens to the page after trying to close lightbox.
just opening the light box..... and viewing the images, it does not happen all the time but most of the times. You can also click on X ....happens here as well!
If I deactivate the " Overflow Visibility " then it works fine, this is why I presume the problem is with the the overflow function. I have just checked your theme Corporate 3 but in the same gallery you do not have the light box activated so I can not test it..
I tried all the galleries and it just seems to happen with the light box when " Overflow Visibility " is activated.
I have managed to record the screen with the error but the clip is 30MB so I can not send it as as a attachment. Do u have an email?
However if you play around a bit with the light box I am sure you will reproduce the error! Just navigate the photos and close the light box ..... and it will happen.
Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):
ok thanks, I have recorded my screen if this helps and u want to see this...... as mentioned I tested on 2 different machines before I contacted you just to make sure.... Mac and Pc.
Anyway I have now switched to the Magnific Lightbox on Theme options and this is working for me now! I prefer the Fancy Box but for not this works for me.
Let me know if you need the screen recorder or let me know of any updates
Hello
I have noticed that at times when trying to close the lightbox and clicking on the black background my site breaks! It seems that the page gets the total width of the slider.....creating large white spaces!
I have tried it on:
Here are the screenshots of what happens to the page after trying to close lightbox.
Is this a bug? How do I resolve this...
Thank you
The problem stands when I activate the " Overflow Visibility " on slider.... I am pretty sure this is what breaks the site when closing the light box!
I cant seem to recreate it in Chrome How exactly did you create the issue ? .
Thanks
ThemeNectar Support Team
Hi Tahir..
just opening the light box..... and viewing the images, it does not happen all the time but most of the times. You can also click on X ....happens here as well!
If I deactivate the " Overflow Visibility " then it works fine, this is why I presume the problem is with the the overflow function. I have just checked your theme Corporate 3 but in the same gallery you do not have the light box activated so I can not test it..
I tried all the galleries and it just seems to happen with the light box when " Overflow Visibility " is activated.
Thank you
I have managed to record the screen with the error but the clip is 30MB so I can not send it as as a attachment. Do u have an email?
However if you play around a bit with the light box I am sure you will reproduce the error! Just navigate the photos and close the light box ..... and it will happen.
Thank you
Can you still recreate the issue on this url : https://destino-med.com/holidays-in-greece/ ? .
ThemeNectar Support Team
Yes! :-(
after a few times opening and closing the light box yes....
Hello Again...
I have just done some more testing and the problem occurs when I use:
In theme settings the Fancy Box 3 + the Overflow Visibility in media gallery and page. - This is when the error occurs!
I have now switched to Magnific Lightbox and it seems to work ok.
So I think you have a bug with the previous settings- I can carry on working with the Magnific Lightbox but it would be good to fix the issue.
Hey Again,
Try below as suggested for another user .
Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):
body[data-footer-reveal="1"] #ajax-content-wrap, body[data-footer-reveal="1"] #ajax-content-wrap > .blurred-wrap { overflow: unset !important; }Thanks
ThemeNectar Support Team
No go I am afraid.....still not working correctly.
Hey Again,
I still cant seem to recreate the issue on my end , did try yesterday as well. Escalating it to the developer so he may add in a response.
Best
ThemeNectar Support Team
Hello Tahir
ok thanks, I have recorded my screen if this helps and u want to see this...... as mentioned I tested on 2 different machines before I contacted you just to make sure.... Mac and Pc.
Anyway I have now switched to the Magnific Lightbox on Theme options and this is working for me now! I prefer the Fancy Box but for not this works for me.
Let me know if you need the screen recorder or let me know of any updates
Thanks mate!