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  Public Ticket #238003
HTML not showing up in text screen and nothing showing up in visual screen
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  • K started the conversation

    Hey, 

    I am currently trying to help someone with their webpage. The Comfort Laces and Sport Laces pages are not performing like we need them to. When you mouse over the shoe images, it says "View Larger" and "More Details." However, those links are not working. The "View Larger" link displays the message "Image cannot be loaded. Make sure the path is correct and image exist." When you click on "More Details," the pages show up with a blank black image instead of the image that is meant to be displayed."

    When I went into the HTML to see if there was a problem, I noticed that none of the coding was showing up for either page. The link to the pages are:

    Sport Laces

    http://elacers.com/about-our-product/sport-laces/         

    Comfort Laces

    http://elacers.com/about-our-product/comfort-laces...

    I have attached a picture with 4 screenshots. The top left shows what one of the pages look like. The top left shows the message given when you click on "View Larger." The bottom left and right are the text sections of those pages. 

    I appreciate any information that you can give us.

    Thanks!

  •  8,839
    Tahir replied

    Hey K M!

    You need to place featured images in the portfolio posts for them to be shown . See screenshot for ref: http://prntscr.com/3x01z4

    All the best,

    -T


    ThemeNectar Support Team