On some of my headers there are 4 tiny squares/boxes, two on top of each other to make their own sort of square. They are always on the left side of the header. When I click on them I am taken to a separate page and I get an error message 404. How do I remove these boxes/squares and the error message? Thank you!
Please see screenshot: http://prntscr.com/3ym9hi . Please update to Salient Theme Version 4.1.1 .
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
I think I have the most recent Salient version since I just added it recently. How can I check to see which version I am using?
I just launched my site so I cannot afford for it to be deactivated.
I have noticed that the site has been very glitchy. It does not always save my changes. Sometimes changes hold for a while and then suddenly don't hold any longer and I will have to manually change them again. Has this been a problem for others? Or could it indicate that I need an upgrade?
I have attached a screen shot of my Portfolio page which seems to be similar to your page, but it is called Portfolio.
I dont see a page url added in the Main portfolio page url . Could you please add a link of the portfolio page in there. From the screenshot it seems you do have a latest version so no need to update.
Also you might want to check with your host and ask theme if the server memory is not being fully utilized as the issues you mentioned of changes not saving are likely due to server load.
On some of my headers there are 4 tiny squares/boxes, two on top of each other to make their own sort of square. They are always on the left side of the header. When I click on them I am taken to a separate page and I get an error message 404. How do I remove these boxes/squares and the error message? Thank you!
Hey Khristee!
Please see screenshot: http://prntscr.com/3y9t5r . You have to set a parent link for those square in Salient Options- > Portfolio Section.
If you wish to remove that square, Add this into the Custom CSS box located in your Salient Options panel :
body #portfolio-nav li { display: none; }Thanks
ThemeNectar Support Team
Hi Tahir,
Please clarify where I should go to delete the boxes. I see the Portfolio section, but not Options. What is the Custom CSS box?
I am using Salient: Theme Forest. I am not sure if what I am seeing is slightly different from you.
Thank you,
Khristee
Hey!
Please see screenshot: http://prntscr.com/3ym9hi . Please update to Salient Theme Version 4.1.1 .
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
Thanks
ThemeNectar Support Team
Hi!
I think I have the most recent Salient version since I just added it recently. How can I check to see which version I am using?
I just launched my site so I cannot afford for it to be deactivated.
I have noticed that the site has been very glitchy. It does not always save my changes. Sometimes changes hold for a while and then suddenly don't hold any longer and I will have to manually change them again. Has this been a problem for others? Or could it indicate that I need an upgrade?
I have attached a screen shot of my Portfolio page which seems to be similar to your page, but it is called Portfolio.
How do I clear my cache?
Thanks!
Hey Khistee!
I dont see a page url added in the Main portfolio page url . Could you please add a link of the portfolio page in there. From the screenshot it seems you do have a latest version so no need to update.
Also you might want to check with your host and ask theme if the server memory is not being fully utilized as the issues you mentioned of changes not saving are likely due to server load.
All the Best,
-T
ThemeNectar Support Team
Hey Khristee!
Add this into the Custom CSS box located in your Salient Options panel to remove the portfolio squares. :
body #portfolio-nav li { display: none; }Thanks
ThemeNectar Support Team
Also I called Go Daddy and my site is not using much memory so it seems to be an issue with the Salient software that the changes are not holding.
Thanks and please advise as to which page is correct. See my message above or please make the change directly to the correct page.
Thanks!
Khristee
Hey Kristee!
You are running version 4.0.3 which is not compatible with latest WP version 3.9.1 . Please update theme to version 4.1.1 .
Thanks
ThemeNectar Support Team