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  Public Ticket #2411690
PDF generator for VC issues
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Comments

  •  4
    Marcin started the conversation

    Hi,

    I need to have download pdf button for all portfolio posts and purchased plugin for that:https://codecanyon.net/item/pdf-generator-addon-for-wordpress-wpbakery-page-builder-formerly-visual-composer/21194303

    But unfortunatelly it doesnt work for Salient WP Bakery Builder. Plugin support said: "We have checked and found that post content is not available at wp hook and for generating pdf we need content at this hook and with your page, it's getting after page load , so it needs to customize to make compatible with portfolio page.It's working for all but in your condition data is missing because of removing data at standard hook."

    Is there any way to make this plugin work?

    Many thanks!

  •  8,884
    Tahir replied

    Gonna to escalate this to the developer so he can add in a response .

    Could you allow us to log in to your website back-end dashboard so we can check on this for you more?. We are going to need the username and password of admin user/pass  and the login URL.

    Thanks 


    ThemeNectar Support Team 

  •  1,079
    ThemeNectar replied

    Hey Marcin,

    For the Portfolio post type, Salient does not run the WPBakery page builder on the default content, but rather on a custom meta field (_nectar_portfolio_extra_content)
    Is there a filter or action that can hooked to provided by the plugin which can add processing to a custom field? 

  •   Marcin replied privately
  •  4
    Marcin replied

    I tried that plugin on normal page and post and it also doesnt work.

  •  1,079
    ThemeNectar replied

    In that case, can you confirm with the plugin developer that it's supposed to work with any WPBakery element? Salient uses an entirely different set of elements from the raw WPBakery page builder, and from their plugin description it sounds like it's only parsing a specific set of core elements: 

    "Almost All elements of WPBakery Page Builder are supported like Progress Bar, Maps, Icons etc. in Exact Mode"

  •  4
    Marcin replied

    Thank you,

    So nothing we can do from our side? Only customization can help?

  •  1,079
    ThemeNectar replied

    Unless the plugin developer has a filter built-in where new custom elements can be added to their logic, I'm afraid there's not much we can do.

  •  4
    Marcin replied

    Ok, thank you!