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  Public Ticket #241196
Help, mobile cannot access site
Closed

Comments

  • Darren started the conversation
    July 3, 2014 at 10:48am

    Hello,

    I have an issue with the salient theme as it will not load the entire website on mobile devices. All customers are getting is the header, social media icons and menu. The sliders and portfolio images are not displaying. Any ideas?

  •  8,839
    Tahir replied
    July 3, 2014 at 3:48pm

    Hey Darren!

    It seems that the minification plugin has caused a JS conflict. Please try using http://wordpress.org/plugins/autoptimize/ . 

    Thanks

    ThemeNectar Support Team 

  • Darren replied
    July 3, 2014 at 4:03pm

    Hey thanks for the feedback, does this mean I have to disable W3 Total Cache?

  •  8,839
    Tahir replied
    July 4, 2014 at 2:54pm

    Yes, you can also try WP Super cache.

    Thanks

    ThemeNectar Support Team