Hi João,

The website link you shared is not loading. Try checking the error in the console when you right click and inspect the page.

Thanks.

Hi João,

Try checking for plugin conflicts by deactivating all installed and if the issue does not replicate then activate one after the other.

Still cannot access the page https://fatimapena.com.br/wp/#home

Hope this helps.

Hi João,

Right click on the page with the map and the click inspect if you are using chrome browser. On console tab there should be an error. Share a screenshot of it.

Thanks.

Hi João,

The errors shows that you have invalid lattitude and longitude or you haven't set.

Kind regards.

Hi João,

Could you allow us to login to your website. We going to need username and password with admin privileges. Also if you have firewall that is preventing access please adjust.

Thanks.

Hi João,

Your website can't be accessed. It seems you have firewall filtering IP.

Try switching to to default wordpress stock theme and see if it loads.

Thanks.

Hi João,

Clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .

Which version of the theme is installed?

Thanks.

Hi João,

There is no error in the console. Could you please make your website accessible. It is protected by a firewall or proxy making it difficult for further investigation.

Thanks.

Hi João,

The site cannot be reached from our end. Your site is likely protected by a firewall or proxy please have your host allow us access.

Thanks.

Hi João,

Unfortunately we are not able to access your website. Please turn off the firewall that is preventing access from other parts of the globe. Please turn off until we resolve the issue so that we don't make this thread long without any tangible response.

Or try setting up the google map.

Thanks.