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  Public Ticket #2419629
PROBLEM WITH SALIENT NEW VERSION
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  • vikgouebault started the conversation

    Hello,

    I installed the new version and since that I can't modify my site anymore, Salient WPBakery Page Builder doesn't want to be installed. I'm blocked, is it possible to put back an old version or to install the extension Salient WPBakery Page Builder?

    Thank you,

    Victoria

  •  8,884
    Tahir replied

    Hey Again,

    Could you elaborate on which error you are exactly getting?. 

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks 


    ThemeNectar Support Team