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  Public Ticket #2421380
picture resolution
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  • marko started the conversation
    May 29, 2020 at 6:52am

    hi, 

    i have problem with picture resolution with portfolio. 

    i load picture resolution 1600x900pixel. 

    i haeder and sidebar picture is clear, but as a picture in post grid picture is foggy.

    so, what size of picture should i use for featured picture.

    tnx for your answer.

  •  2,979
    Andrew replied
    May 29, 2020 at 7:38am

    Hi marko,

    Please share a link so that we check the possible cause.

    Thanks.

  •   marko replied privately
  •  2,979
    Andrew replied
    May 29, 2020 at 8:48am

    Hi marko,

    Not able to access. Let us know when published.

    Try to regenerate your image thumbnails using this plugin: https://wordpress.org/plugins/regenerate-thumbnails/

    Regards.

  • marko replied
    May 29, 2020 at 8:52am

    hi

    ok, i will try. 

  • marko replied
    May 29, 2020 at 10:30am

    hi

    i set up a plugin, regenerated all images but nothing happened. 

    i have set up a page, but need to add a lot of pictures. 

    what do you suggest?


  •   Andrew replied privately
  •   marko replied privately
  •  2,979
    Andrew replied
    May 31, 2020 at 8:25am

    Hi marko,

    The username and password is not correct. Confirm and share again.

    5102186594.png

    Thanks.

  •   marko replied privately
  •   marko replied privately
  •  2,979
    Andrew replied
    June 1, 2020 at 8:24am

    Hi marko,

    I regenerated the thumbnail and cleared the cache and the image is clear now.

    7629840916.png


    Kind regards.

  • marko replied
    June 1, 2020 at 12:34pm

    hi

    thank you very much. you are d best. 

    if this happens again, what can i do?


    thx

  •  2,979
    Andrew replied
    June 1, 2020 at 5:09pm

    Hi marko,

    I regenerate the thumbnails of the image using the plugin you had installed. The image that was being loaded was small to fit hence was pixelated due to stretching.

    Thanks.