I have spent several hours now clearing all of the cache options yrt still I have the issue.
However, I do need you to see if you can replicate the issue before wasting your time.
If you use Google Chrome browser and open up a web page - then open up a new tab and enter this url: https://www.yugc.co.uk/seniors20/ to see if you have the same issue as me where the page appears to load but with very deep blue header. - see attached
I cannot replicate the issue on my end. Checked using chrome and it loads fine without having to refresh as you mentioned. I even tried checking in browser incognito.
Could you try checking with caching plugin disabled and see if the issue is cleared.
Tried a few changes and found this: "WP Rocket reminds you to not activate file concatenation if your site runs on HTTP/2"
The website has just been moved onto a new hosting platform which runs HTTP/2 so I disabled the "Combine CSS files" in the file optimization area and that appears to have cleared it.
2 days of hassle and going round the houses with 3 support teams - should have sought your support earlier!
Just recently some pages on the website have failed to open correctly first load.
Refresh and losds ok.
Only occurs with Chrome.
Same on all PC/laptops devices tested.
Can you replicate and identify the issue which I believe may be theme related.
Thanks
Mike
Hi Mike,
Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and for WP Rocket use this guide : https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css m.
Kind regards.
Hi Andrew,,
Thanks for your reply.
I have spent several hours now clearing all of the cache options yrt still I have the issue.
However, I do need you to see if you can replicate the issue before wasting your time.
If you use Google Chrome browser and open up a web page - then open up a new tab and enter this url: https://www.yugc.co.uk/seniors20/ to see if you have the same issue as me where the page appears to load but with very deep blue header. - see attached
Simply refresh the page and it loads correctly.
Regards
Mike
Hi Mike,
I cannot replicate the issue on my end. Checked using chrome and it loads fine without having to refresh as you mentioned. I even tried checking in browser incognito.
Could you try checking with caching plugin disabled and see if the issue is cleared.
Kind regards.
Hi Andrew,
Great suggestion.
De-activated WP Rocket and SG Optimizer.
Issue cleared.
Activated SG Optimizer.
Issue still cleared
Activated WP Rocket.
Issue returned!!
Tried a few changes and found this: "WP Rocket reminds you to not activate file concatenation if your site runs on HTTP/2"
The website has just been moved onto a new hosting platform which runs HTTP/2 so I disabled the "Combine CSS files" in the file optimization area and that appears to have cleared it.
2 days of hassle and going round the houses with 3 support teams - should have sought your support earlier!
Many thanks for your guidance - much appreciated.
Mike
Hi Mike,
Glad that helped. Feel free to reach back anytime.
Cheers.