Comments InVision555 started the conversationJune 16, 2020 at 8:40amHi, our landing video no longer works after running a wordpress update. the rest of the website is fine just this element. please assist. thank you. 8,884Tahir repliedJune 16, 2020 at 11:02amHey InVision555.You need to update the Theme as well after running the WP Update. Also I Can see the Video loading on desktop Chrome at the moment?. Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide : https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ . Also update to Salient Theme Version 12 and Salient WPBakery Page Builder 6.1 . To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html . Update the theme by following this guide: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ and http://themenectar.com/docs/salient/updating-salient/ Best. ThemeNectar Support Team 2,979Andrew repliedJune 16, 2020 at 11:04amHi there,Can we have a working link to your website so that we inspect the possible cause.This link can be reached http://invisionscomms.com/Thanks. Sign in to reply ...
Hi, our landing video no longer works after running a wordpress update. the rest of the website is fine just this element. please assist. thank you.
Hey InVision555.
You need to update the Theme as well after running the WP Update. Also I Can see the Video loading on desktop Chrome at the moment?.
Also update to Salient Theme Version 12 and Salient WPBakery Page Builder 6.1 .
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ and http://themenectar.com/docs/salient/updating-salient/
Best.
ThemeNectar Support Team
Hi there,
Can we have a working link to your website so that we inspect the possible cause.
This link can be reached http://invisionscomms.com/
Thanks.