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  Public Ticket #2445732
Menu does not appear in mobile version
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Comments

  • revcomunica started the conversation
    June 18, 2020 at 10:29pm

    Hi,


    The menu does not appear in the mobile version. How to activate to appear in navigation throughout smartphone?

  •  3,017
    Andrew replied
    June 19, 2020 at 6:42am

    Hi there,

    Could you try checking for plugin conflicts. Switch them off and if the issue is gone then you can identify culprit by activating one after the other.

    Kind regards.

  • revcomunica replied
    July 17, 2020 at 9:02pm

    Hi,


    I just did the test with each of the plugins and the problem continues.

    How to solve?

  •  3,017
    Andrew replied
    July 18, 2020 at 5:21pm

    Hi there,

    Could you allow us to login to your website. We going to need username and password with admin privileges.

    Thanks.

  •   revcomunica replied privately
  •   Andrew replied privately
  •   revcomunica replied privately
  •  3,017
    Andrew replied
    July 21, 2020 at 5:20pm

    Hi there,

    It is caused by the plugin Elementor - Header, Footer & Blocks

    Thanks.

  • revcomunica replied
    July 22, 2020 at 8:19pm

    Right.

    Is there any way to use the elementor footer and still show the menu on the mobile?

  •  3,017
    Andrew replied
    July 23, 2020 at 5:10pm

    Hi there,

    It is likely the plugin is blocking the the mobile menu from loading. Could you try contacting the plugin author concerning the same to see if there is option to exempt that.

    Thanks.

  • revcomunica replied
    July 23, 2020 at 8:04pm

    Thanks.