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  Public Ticket #2457573
Something causing error 500 on server.
Closed

Comments

  • Unrealvisual started the conversation

    Hi, tahir. 

    There is a big problem on my site creativemates.cz when I'm trying to edit (post=6234 -> main page) I'm getting error 500. Now every time but sometimes. I was communicating with server support and they were monitoring this website and they found out that the error is somewhere on main page - there isn't any third party plugins on main page. Also I've tried to turn off other plugins and the issue was still there. So it must be theme related. 


    They said that "there must be some construction which will "eat" all the memory on the server cousin error 500. 

    It's not a good thing because I have a multicasting and I have very expensive Champaign on second website. So when someone visit our site and see error 500 -> that's not good for business. :)

    Any help would be great! 

  •  8,884
    Tahir replied

    Hey Again,

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Thanks


    ThemeNectar Support Team