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  Public Ticket #2465798
Theme Update
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Comments

  • sierramyers13 started the conversation

    Hello, 

    This is more of a general question. One of my clients has Salient as their Wordpress theme. It is NOT updating nor are there any options to update to the new version. My thoughts are that someone purchased Salient initially and then just used the same file to download the theme on my clients website. With that said I am getting PHP error due to the fact that the theme is very outdated. 

    Question: What does the process look like to upload a new theme without losing any of the existing pages? I would like to purchase the theme and upload it but I am worried that the new upload with overwrite the entire site. I can't imagine this would be the case but I wanted confirmation before execution. 

    Thanks!

  •  2,965
    Andrew replied

    Hi there,

    Which version of the theme is currently installed? If on version prior 10.5.  then please consider performing update on the staging version of you site first. Article about differences in the version - http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme using the following guide http://themenectar.com/docs/salient/updating-salient/

    Regards.

  •  8,853


    ThemeNectar Support Team 

  • Konter replied

    Need definatly Help after i update Wordpress today nothing works anymore!

    Florian 

    www.ruhrgestalten.de 


    Do not find the answer ... maybe you contact me flo (a) kolominski . d e

  •  2,965
    Andrew replied

    Hi Florian,

    Kindly check that your PHP Settings are correct. Also ensure you are running the latest version of PHP on the server

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks