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  Public Ticket #247044
Google Map Not Displaying on Contact Form
Closed

Comments

  • Rebekah started the conversation

    The Google map has never displayed for me on the contact page.  I have tried several things to try and resolve this issue but no luck.  The page attribute is set to 'contact'.  I have the latest version of both the theme and contact form 7.  Nothing seems to work.  Please help.

    Thank  you!

  •  10
    Ellison replied

    I am having the same issue now, though I used the theme on a different site a few weeks ago and had no trouble. I had 4.0.3 on the site that where the map does work, and have version 4.1.1 on the site that isn't working.

  •  8,839
    Tahir replied

    Hey Rebekah!

    The google map seems to be loading in ok and there are no console errors as well. Please make sure you have put in correct values for the contact map fields in Salient Options. 

    @Ellison , Please provide url so we can take a look. 

    Thanks


    ThemeNectar Support Team 

  •  10
    Ellison replied

    Oh yeah, sorry - http://www.celyconstruction.com.php53-12.ord1-1.websitetestlink.com/contact

  • Rebekah replied

    The settings seem to be set correctly. �I have attached an image of the settings. �I have also attached an image of the contacts page settings and the actual page. i've tried several different browsers (ie, firefox, google chrome and Internet Explorer) and all the same with no google map. �Any ideas?

    Thank you!

  •  8,839
    Tahir replied

    @Ellison see screenshot: http://prntscr.com/4377z1 . There seems to be some JS confilct. Please make sure to deactivate third party plugins and check. 

    @Rebekah Please provide wp-admin login details in a private response so i can try adjusting a few settings. 

    Thanks


    ThemeNectar Support Team 

  •  10
    Ellison replied

    Fantastic! It was a plugin my host automatically installs that I usually deactivate but for some reason had not done so on this site. Thanks a million for helping me figure it out!

  •   Rebekah replied privately
  •  8,839
    Tahir replied

    To convert an address into latitude & longitude please use this converter.

    Thanks


    ThemeNectar Support Team