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  Public Ticket #2474638
JS error
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  • jnrmobbs started the conversation

    We are getting a uncaught type error with params from the fontend-editor.min.js.

    frontend-editor.min.js?ver=6.2.0:2002 Uncaught TypeError: Cannot read property 'params' of undefined
        at i.vc.atts.addShortcodeIdParam (frontend-editor.min.js?ver=6.2.0:2002)
        at p (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,underscore,backbone,wp-util,wp-backbone,media-models,wp-plupload,jquery-ui-core,jque&load[chunk_1]=ry-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.4.2:13)
        at f (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,underscore,backbone,wp-util,wp-backbone,media-models,wp-plupload,jquery-ui-core,jque&load[chunk_1]=ry-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.4.2:13)
        at l (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,underscore,backbone,wp-util,wp-backbone,media-models,wp-plupload,jquery-ui-core,jque&load[chunk_1]=ry-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.4.2:13)
        at Object.n.trigger (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,underscore,backbone,wp-util,wp-backbone,media-models,wp-plupload,jquery-ui-core,jque&load[chunk_1]=ry-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.4.2:13)
        at Object.ListenerHelper.triggerShortcodeEvents (frontend-editor.min.js?ver=6.2.0:189)
        at i.create (frontend-editor.min.js?ver=6.2.0:2353)
        at window.vc.ShortcodesBuilder.<anonymous> (frontend-editor.min.js?ver=6.2.0:2071)
        at load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,underscore,backbone,wp-util,wp-backbone,media-models,wp-plupload,jquery-ui-core,jque&load[chunk_1]=ry-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.4.2:11
        at Function.v.each.v.forEach (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,underscore,backbone,wp-util,wp-backbone,media-models,wp-plupload,jquery-ui-core,jque&load[chunk_1]=ry-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.4.2:11)



  •  8,987
    Tahir replied

    Hey jnrmobbs ,

    The "rocker loader" feature when enabled from cloudflare is known to cause issues with WPBakery -  Please disable that by following this : https://help.mediavine.com/en/articles/450233-cloudflare-rocket-loader-conflict and see if that makes a difference.

    Thanks



    ThemeNectar Support Team 

  • jnrmobbs replied

    Good to know, although our domain on cloudflare is fine, this one is not on cloudflare at all.

    Any other sugegstions? the backend editor works fine, its just the front end that is having issues.

  •  8,987
    Tahir replied

    Hey Again,

    I see you have the Gutenberg Plugin Active. Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. 

    Thanks 


    ThemeNectar Support Team 

  • jnrmobbs replied

    Hmm odd, looks like Gutenberg was giving it issues. Good to know, thank you.